Privacy policy

We have assumed an obligation to protect the privacy of our customers and users. Thus, we have drawn up these privacy policy principles, which cover collection, use, disclosure, forwarding, and storing of customer information. Our activities on the Internet are in conformity with all relevant activities and the corresponding legislation of the European Union and acts of law of the Republic of Estonia.

Collection and use of personal data

Personal data is the data that is collected by Norman-Optika for identification or for contacting an individual. Personal data can be collected with the customer’s consent in the following manners:

  • by provision of contact information (including your name, postal address, telephone number, e-mail address, personal identification code) on our website or at our store;
  • while using our website, from the customer’s account information or through cookies;
  • upon making a purchase or placing an order at our e-store (The e-store may ask you to provide personal data or personal information in certain areas of the website voluntarily. The requested personal data may include your name, address, postcode, e-mail address, and telephone number.);
  • upon submitting an application for paying in instalments.

Through the collected personal data, we can notify our customers of the news, campaigns, and future events of Norman-Optika. Customers who do not wish to be in our newsletter mailing list can remove themselves from the list at any time. The collected personal data are also used for delivering goods and for fulfilling our obligations in front of the customer.
In order to serve a customer better, Norman-Optika may disclose information about certain customers to a third party that is providing services to Norman-Optika and is under a contractual obligation to maintain the confidentiality of the received information. Such third parties include, for example, our partners who are responsible for delivery of the goods sold at our e-store or providing the service of payment in instalments.

The collected personal data can be viewed, amended, or complemented on our website, under the section “Account management”.

Protection of personal data

Norman-Optika is taking all precautions (including administrative, technical, and physical measures) to protect the personal data of our customers. Only authorized persons have access to the data for the purposes of amendment and processing.


All of a customer’s personal data that is obtained in the course of visiting the e-store of Norman-Optika or making purchases is treated as confidential information.
An encrypted data connection channel with banks ensures the security of the personal data and bank details of the person who makes the purchase.

Terms and conditions of and amendments to the privacy policy

We reserve the right to make amendments to the privacy policy, if necessary. We assume that when you start using our website, you have read the principles of the privacy policy and consent to the principles.
Please address all questions about the privacy policy or data processing and any issues to the e-mail address